Privacy Policy

At Nordpeis, we take privacy seriously. This privacy policy will outline which kinds of personal data we store, who has access to these, how they are used and how you can get your data deleted. We use cookies on our website.

What are cookies?

Cookies are small text files placed on your computer when you download a web page. A cookie contains no personal information, and cannot be used to identify the user. These cookies can send information to external companies that offer services based on the information in the cookies.

Who do we share the information with?

Nordpeis cooperates with companies who create web statistics for the group. We share cookies with these companies. We use Google’s analysis tools on our site to enable ongoing development and improvements to our website. In the next section, you will be able to see which companies we share information with, and what kind of information they store. Please note that YouTube is owned by Google. Information received is subject to Google’s privacy policy.

We ensure that any personal data you provide to us is not misused, cf. the rules set out in the Personal Data Act. Our cookies cannot spread malware or harm your PC in any way.

Which cookies do we use?

YOUTUBE (Owned by Google):

These work together by storing information about the user’s user account and last log-in time.

Demographic profiling of users

This cookie is used as a unique identifier for tracking video viewing.

This cookie gathers user data through videos that are integrated into our site. This is a common Google cookies used by several of their services. It stores user preferences and can be used to adjust adverts on Google searches.

The same APISID on Google, but this collects information through YouTube videos on your page.

The same as Google, but they collect information through videos. _SID also identifies user accounts and the last log-in on YouTube.

One of many cookies used by Google to gather user information, which is once again used for advertising tailored to the user. This is found on millions of websites. Used to show targeted advertising to web visitors across a broad spectrum of its own and other websites. Gathers information through videos.

One of many cookies used by Google to gather user information, which is once again used for advertising tailored to the user. This is found on millions of websites. User information is gathered through YouTube videos.


This cookie identifies which web browser you are using in connection with the detection of suspicious online behaviour and the use of illegal bots. These cookies are deleted after ten days.

Used to serve targeted advertising to its users when you are logged in to Facebook, and in some cases elsewhere when these sites permit Facebook advertising.


These cookies originate from Google and are found on millions of other websites. Google collects all this information and uses it to offer customers user-specific marketing.

One of many cookies used by Google to gather user information, which is once again used for advertising tailored to the user. This is found on millions of websites.

One of many cookies used by Google to gather user information, which is once again used for advertising tailored to the user. This is found on millions of websites. It stores user preferences and is used to adjust adverts on Google searches.

One of many cookies used by Google to gather user information. Used in collaboration with SID to gather information about the user, user account and last log-in time.


Doubleclick is Google’s real-time bidding feature for advertising.

Quantcast specialises in market and user segmentation, targeted marketing and real-time marketing.

How to turn off cookies

You are in control of whether you want to permit the storage of cookies. You can check which types of cookies are stored on your PC from the menu in your web browser.
Please note that if you decline cookies, this may have an impact on the functionality of both our website and other sites. You may also experience problems logging in. You can also read about how to change the cookie settings via your own browser's help feature.

What other forms of customer data we store in our systems?

Customer data that we store includes company name, address, email and phone number for our business partners, as well as personal name, email and phone number for relevant employees at our business partners.

Where is customer data obtained from?
We obtain the data either from lists received from our business connections upon creation/maintenance of customers, or through the submissions of cases via email (orders, support inquiries, etc.).

What do we use these data for?
We use data in our customer records to maintain customer relationships, and through our communications we ensure that you receive invitations to events, information about the latest products, order confirmations, price changes and any changes to the team at Nordpeis AS.

Basis for processing
Nordpeis does not store personal data without a legal basis. Our newsletters are addressed to people in their professional roles, and the aim is to provide information about Nordpeis’ latest news, services and products. We may also use your details for professional communications purposes. The legal basis for doing this is legitimate interest (article 6.1.f) and/or the fulfilment of an existing agreement/contract (article 6.1.b).

How long do we store personal data?
We store personal data for up to 5 years or for as long as is necessary for fulfil a contract.

Protection of personal data
We have familiarised ourselves thoroughly with the new laws and regulations that have been introduced. We have set up databases in which we can find all the data we hold on our customers. This means that if you, the customer, contact us and request to be told what data we hold on you, it will be possible to provide you with an overview of this from 1 July. The new rules also make it possible for you, the customer, to be deleted from our databases. We only wish to hold relevant and necessary data on our customers, which means any other information will be automatically deleted.

Nordpeis respects your personal privacy and has established internal guidelines for protecting your personal data. We have security measures in place to ensure that personal data is protected from destruction, unauthorised access, loss or amendment.

Availability of privacy policies

The new regulations require the privacy policy to be available when you hand over information about yourself. You should know at all times what the information you are providing us is used for and how long we will keep this information. On occasion, we will require information about you to send you the correct information to the right place. You should be aware at all times that we are aware of these things in order to provide you with the best possible service. If you determine that you do not wish this information to be held by us, you may request that it is deleted from our databases at any time. In this case, please contact us at [email protected].

Security and risk assessment

We are responsible for risk assessment related to personal privacy and the most important thing for us is that data we possess is processed lawfully and that it does not in any way leak to third parties or persons who are not authorised to process this data. We have procedures in place enabling us at any given time to assess risk and determine how much sensitive personal data we possess. Strict procedures are very important in order to maintain order and systems in relation to sensitive personal data. We take this seriously. The new laws establish strict requirements for deviation management. This means that if there are security breaches, notification must be provided within a given time period. There are also strict requirements relating to what the notification must include and who should be notified. In short, there will be significant consequences if the requirements relating to personal privacy are not adhered to.

A more secure everyday for all

For many companies, there can be a lot to grasp when new rules enter into force. Although it may seem demanding and like a lot of work, it is highly necessary. We have entered an era where everything is digitised. This requires stricter rules so that companies, customers and suppliers are always confident that any data about them that is out in the wide world is being processed securely.

We look forward to being part of an even more secure network together with you!


We love every time we see our products on social media and sometimes we may request to share these pictures/movies in our channels. The photos are published primarily on the respective product page on our website to give other customers a glimpse of their real-life uses. They may in some cases also be published in one of our other channels ex Instagram, Facebook, Newsletters or in a store environment.

By responding to our request with the hashtag #YesNordpeis, you agree to the following:

You provide Nordpeis AS, a non-exclusive, royalty-free worldwide license to use any pictures you have responded with #YesNordpeis, hereinafter referred to as ”picture"or “video”, in their marketing and / or advertising, Including in the gallery on the website, newsletters, social media, e-mail, and other customer communications, store materials and other marketing purposes.

Hereby certify and certify that (i) you own all of your rights to your pictures, (ii) you have been granted permission from any person appearing in your pictures to transfer the rights herein, and (iii) the use of your pictures by Nordpeis AS will violate any third party's rights or violate any law.

Hereby, you release Nordpeis AS from all obligations to pay you for the use of your pictures and for the intellectual property rights of those associated with the above-described uses, thereby freeing and agreeing to keep Nordpeis AS and all persons acting for Nordpeis AS Claim damages for all claims, claims and liabilities, irrespective of nature, in connection with the use of the pictures as described above.

You may always reach out to us on matters of privacy and data protection by contacting us at: [email protected]